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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Robert serna

September 13, 2023

5  out of  5 rating by Robert serna
"Antoina was a great help to me when I had a problem with making my payment,hey loreto give that woman a raise she deserves it and works hard."

Blanca Garcia

August 9, 2023

5  out of  5 rating by Blanca Garcia
"(Translated by Google) They are very friendly and respond immediately. Many thanks to Antonia for your attention. They have a very efficient work team. (Original) Son muy amables y responden inmediatamente. Muchas gracias a Antonia por sus atenciones. Tienen un equipo de trabajo muy eficiente."

Bdelacruz970

August 7, 2023

5  out of  5 rating by Bdelacruz970
"Really good customer service."

For Google Reviews only

July 22, 2023

5  out of  5 rating by For Google Reviews only
"Loreto, Thank you for having an amazing team. Always on top of their game. Very friendly and hard working people. Especially Gustavo. I also wanted to mention Antonia who I recently became acquainted with. She made sure she wished me a happy birthday this morning as a partner of your firm and as a client. I wish you all great success and for anyone looking for insurance you are definitely looking at the right franchise State farm location. His team is very fast and friendly every time I call. Any businesses that are looking for a partner for insurance this it the right place they will take care of all your employees and residents for sure and they meet all your expectations. Thank you, R.Bailey. 😊"

Cassiel Lalo Jr

July 11, 2023

5  out of  5 rating by Cassiel Lalo Jr
"Antonia and Loreto are very attentive as well very personable in trying to find the right Insurance Coverage you need"

KiNg0fShReD

July 8, 2023

5  out of  5 rating by KiNg0fShReD
"I love my State Farm Agent. His team is full of all stars especially Lucy! She’s the best at helping and finding exactly what’s right for you and your family while being extremely patient and thoughtful with her help."

Julie Stubis

June 12, 2023

5  out of  5 rating by Julie Stubis
"💯🙌"

Alex Vazquez

June 12, 2023

5  out of  5 rating by Alex Vazquez
"Highly recommend!!!! Great service !!!! Talk to Lucy she’ll make sure you walk out with the best Monthly payment."

felipe perez

June 3, 2023

5  out of  5 rating by felipe perez
"(Translated by Google) This insurance agency is the best that I have tried. I am very pleased with its services and its staff is very friendly thanks to Antonia (Original) Esta agencia de seguros es la mejor de las que e trado estoy muy a gusto sus cervicios y su personal es muy amable gracias a Antonia"

Ann Fick

May 30, 2023

5  out of  5 rating by Ann Fick
"I’ve been with this agency for years and they have always been so helpful and responsive. Special thanks to Antonia for her excellent service and kindness!!"

Gabriel Chavez

May 24, 2023

5  out of  5 rating by Gabriel Chavez
"Excellent Service"

Carlos Arzola

May 20, 2023

5  out of  5 rating by Carlos Arzola
"I’m very happy with the service Lucy provided. She was able to answer all the questions and concerns I had about my policies."

Angelita Arzola

May 20, 2023

5  out of  5 rating by Angelita Arzola
"Lucy goes out of her way every time in order to assist me with my policies!"

Alex Contreras

May 18, 2023

5  out of  5 rating by Alex Contreras
"Jenni and Antonia have been very helpful with helping my family with our policies! Will definitely be recommending more people to Loreto’s office!"

Reynaldo Rosales

May 15, 2023

5  out of  5 rating by Reynaldo Rosales
"Where do I even get started!!just want to give a big shout out to Gustavo E. Chavez from state farm in Montgomery Illinois!!man been on a journey with one of my vehicles where I been stranded and my vehicle braking down on me and man two times it has happened to me and the one person that's been there even of the clock has been Gustavo that's what I call a agent that goes an extra mile for his clients!! I had a situation where it was like 2 in the morning and Gustavo has been there to guide me to the tow service and people to talk to on the phone to get me situated and man iv never had an agent give me his number to give him a call when of the clock for whatever time and situation I'm in and he has been there to answer any concerns and he has helped me with my tow claims and checked on the status for me and kept me updated much highly appreciate it and recommend this insurance for any of your house and vehicles and business!! He has helped me with my commercial vehicles and my business to get me started on being insured and covered at great price!! Stop by and ask for Gustavo to get you started with any insurance needs!!"

Isabel Diaz

May 11, 2023

5  out of  5 rating by Isabel Diaz
"Antonia was super helpful as well as Maria! Always so helpful and go above and beyond. Been with Arzola for 10+ years. I recommend."

Sandra Santiago

May 9, 2023

5  out of  5 rating by Sandra Santiago
"Great job in all the questions that needed answering"

Bryan Chavez

May 8, 2023

5  out of  5 rating by Bryan Chavez
"Very helpful, kind, and understanding. Really great at explaining the process of each policy, so I know which one suits me best."

Lori Ross

May 8, 2023

5  out of  5 rating by Lori Ross
"Everyone in this office is professional courteous and kind. My last few visits have been with Antonia and she is always welcoming, pleasant and willing to help in any way she can. Great team of people!"

Karen Aguilar

May 8, 2023

5  out of  5 rating by Karen Aguilar
"(Translated by Google) Excellent services, the staff is always very attentive, friendly and they solve any problem, my family and I have confidence in having our cars insured with State Farm, they have never disappointed us, in general we 100% recommend their services. 😀 (Original) Excelente servíos, el personal siempre muy atento, amable y resuelven cualquier inconveniente, mi familia y yo tenemos confianza en tener a nuestros autos asegurados con State Farm, nunca nos han decepcionado, en general 100% recomendamos sus servicios. 😀"

Lorraine McClarty

May 8, 2023

5  out of  5 rating by Lorraine McClarty
"Lucy was great in answering all my questions."

Emily Delgado

May 8, 2023

5  out of  5 rating by Emily Delgado
"Lucy is an excellent person to work with! She is not only kind but is willing to help you with anything and everything relating to your policies."

Al Miller

May 6, 2023

5  out of  5 rating by Al Miller
"On May 1, 2023, I encountered an issue in renewing my license plates. I then contacted Loreto and Gustavo to see what my options were. Within an hour I had a Submission Confirmation that the above concern had been resolved. I am very grateful to Loreto and Gustavo for their very quick and professional action."

Rosamaria Cruz

May 6, 2023

5  out of  5 rating by Rosamaria Cruz
"(Translated by Google) From the first day I arrived at the agency, to request their services, I felt very well cared for, by Antonia and the rest of the staff, very friendly, they make you feel welcome, they pay attention to you and seek solutions to your questions. (Original) Desde el primer día que llegué a la agencia, a solicitar sus servicios, me sentí muy bien atendida, por Antonia y el resto del personal, muy amables te hacen sentir bienvenido, te prestan atencio y buscan solución a tus preguntas."

Librada Munoz

May 2, 2023

5  out of  5 rating by Librada Munoz
"(Translated by Google) Gustavo gave us the best service (Original) Gustavo nos dió el mejor servicio"