State Farm® Insurance Agent Loreto Arzola
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Evelyn Rodriguez
February 21, 2026
5
out of
5
rating by Evelyn Rodriguez
"I’m beyond impressed with the service I received! A special thank you to Lucy for making the entire process smooth and stress-free. She answered all of my questions with patience and kindness, never once making me feel like I was asking too much. Her professionalism and genuine care truly stood out. Her punctuality was also outstanding! She’s clearly the kind of agent who values efficiency and would never keep her clients waiting. The service was truly impeccable. I am very pleased and will definitely be recommending to friends and family!"
Lizabeth Elkin
February 11, 2026
5
out of
5
rating by Lizabeth Elkin
"Very helpful with a stressful family situation. I appreciate their kindness and thoroughness"
We responded:
"We appreciate your review, Lizabeth. We are so happy that you had such a wonderful experience with State Farm Agent Loreto Arzola’s Team here in Montgomery ! "
Elvira Castillo
February 9, 2026
5
out of
5
rating by Elvira Castillo
"Everything was explained well by Leticia rivera.she was very informative and knowledgeable with the explanation of the insurance policies. Would highly recommend."
We responded:
"Elvira, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Diana L
February 5, 2026
5
out of
5
rating by Diana L
"I just recently moved my insurance to Loreto Arzola. I am so pleased with the customer service. It is all due to Gaby. She is phenomenal!!! I only speak with her..she is knowledgeable, friendly. Just all around wonderful to work with!!! Thank you Gaby!!!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Genoveva Deltoro
January 22, 2026
5
out of
5
rating by Genoveva Deltoro
"Gracias muy amable
Exelente servicio al cliente"
We responded:
"We appreciate your review, Genoveva. We are so happy that you had such a wonderful experience with State Farm Agent Loreto Arzola’s Team here in Montgomery ! "
Kevin Kresl
January 16, 2026
5
out of
5
rating by Kevin Kresl
"Leticia did a great job of figuring out my complicated situation of creating separate polices for me due to a divorce and removing me from the group polices for our cars and house - changing that into separate policies for my car and renters insurance. She had to do research and emailed and called me back as needed to keep me in the loop."
We responded:
"Thank you so much for the 5-star rating, Kevin! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Javier Contreras Contreras
January 10, 2026
5
out of
5
rating by Javier Contreras Contreras
"Gracias Gustavo por su servicio es el mejor!"
Sandra Alvarez
November 24, 2025
5
out of
5
rating by Sandra Alvarez
"I’m really happy with the service I received here. They took their time explaining everything to me and made the whole process a lot less stressful. You can tell they genuinely care about their clients. I appreciate their professionalism and communication. I would definitely recommend them!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Jose Luis Arechiga Rivera
October 4, 2025
5
out of
5
rating by Jose Luis Arechiga Rivera
""I absolutely recommend Lucy Delgado at the State Farm office in Montgomery.
I needed good auto insurance and she was incredibly expert and professional. She helped me with the quote and I found a great car insurance policy at an excellent price.
If you're in Montgomery and looking for a trustworthy insurance agent, Lucy is the best!""
We responded:
"Hello Jose - Thank you for taking the time and leaving this awesome review. I will make sure to share this feedback with Lucy. Please don't hesitate to reach out to her if you need further assistance. Thanks, Loreto! "
Jay Ram
September 15, 2025
5
out of
5
rating by Jay Ram
"I had a wonderful experience working with Nelida Rojo. She helped me obtain life insurance and made the process simple and stress-free. Nelida was professional, patient, and explained everything clearly so I could make the best choice for my needs. I feel very confident and happy with my policy, and I truly appreciate her guidance. I highly recommend Nelida to anyone looking for life insurance."
We responded:
"Thank you so much for your kind words and thoughtful review! We're delighted to hear that Nelida provided you with a professional, patient, and clear experience throughout your life insurance process. Helping you feel confident and satisfied with your policy is our top priority. We truly appreciate your recommendation and are here for you anytime you need assistance in the future! -Loreto Arzola"
Lynn Brzostek
September 12, 2025
4
out of
5
rating by Lynn Brzostek
"Nalida Rojo was very helpful"
We responded:
"Thank you for your kind review! We're happy to hear Nelida made the process easy and clear for you. We truly appreciate your recommendation - Loreto Arzola"
Jocelyn Alvarez
September 12, 2025
5
out of
5
rating by Jocelyn Alvarez
"I’ve been thinking about getting life insurance for a while, and I’m so glad I connected with Nelida Rojo. She explained everything in a way that was easy to understand and took the time to answer all my questions without any pressure."
We responded:
"Thank you for sharing your experience! We're glad Nelida was able to explain everything clearly and provide the support you needed. It’s important to us that you feel comfortable and informed throughout the process. If you have any more questions, we're always here to help!"
Delia Rodriguez
September 11, 2025
5
out of
5
rating by Delia Rodriguez
"Nelida Rojo provided me with a lot of helpful information about life insurance. She explained everything clearly and took the time to answer my questions. I’m now seriously considering obtaining a policy soon thanks to her guidance."
We responded:
"We’re so happy to hear that Nelida made the life insurance process clear and pressure-free for you. It’s great that she took the time to answer all your questions. Please feel free to reach out anytime if you need further assistance! - Loreto Arzola"
Sanjuana Gutierrez
September 10, 2025
5
out of
5
rating by Sanjuana Gutierrez
"Gaby showed extreme professionalism and provided a quick response to my question. She went above and beyond and provided me with reassurance of my coverage."
We responded:
"Thank you so much for your kind words! I’m glad Gaby was able to respond quickly and give you the reassurance you needed about your coverage. She truly cares about making sure you feel confident and supported. We appreciate you taking the time to share your experience! -Loreto Arzola "
hoang kai
August 18, 2025
1
out of
5
rating by hoang kai
"This agent charged an unauthorized amount on my account without notice and this charge should be correct when he quoted my insurance , this is unprofessional and almost like a scam . Definitely go with other agent ."
We responded:
"Thank you for your feedback. We would like the opportunity to address your concerns regarding our insurance services and want to know how we can improve. Please reach out to us directly, we value your input."
Biswa Datta
August 5, 2025
5
out of
5
rating by Biswa Datta
"The agent Himani is certainly one of the best agents in Insurance industries I have worked with - she is very knowledgeable, have pleasant behavior and extremely efficient. I highly recommend her.
Biswa Datta"
We responded:
"Biswa, thank you for your review of Himani. Awesome to hear she made such a strong impression. We appreciate the recommendation! - Loreto Arzola "
Sujit Acharya
July 14, 2025
5
out of
5
rating by Sujit Acharya
"I worked with Loreto’s team especially Himani. She was great in understanding my requirements and getting the optimal policy I needed . Thanks"
We responded:
"Hello Sujit - We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or further assistance, we’re here to help! Thank you, Loreto Arzola"
perla guzman
June 19, 2025
5
out of
5
rating by perla guzman
"Lucy y Gaby son excelentes, su atención y compromiso es excepcional. Todos en la oficina son muy amables y te hacen sentir en confianza y aclaran todas tus dudas de una manera clara y fácil de comprender."
We responded:
"Perla - Nos alegra muchísimo saber que Lucy y Gaby pudieron brindarle una atención excepcional y ustuvo en confianza durante su visita. Seguiremos esforzándonos para ofrecer siempre de calidad. Muchas gracias! "
Richard Rodriquez
June 16, 2025
5
out of
5
rating by Richard Rodriquez
"Gaby Gutierrez helped me get a quick and painless insurance transition done quickly. They have a friendly atmosphere here and have insured me for years!"
We responded:
"Thank you for sharing your positive experience! We're thrilled to hear that Gaby made your insurance transition quick and painless. Our team is dedicated to providing a friendly and supportive atmosphere, and it’s wonderful to know that you have been with us for years.
Your continued trust in our services means a lot to us. If you ever need assistance or have any questions, please don’t hesitate to reach out. -Loreto"
Jose Lopez
June 14, 2025
5
out of
5
rating by Jose Lopez
"⭐⭐⭐⭐⭐
I had an excellent experience working with Lucy and Gustavo. They were incredibly helpful, knowledgeable, and patient while assisting me with my policy. They took the time to explain everything clearly, answered all my questions, and made sure I was completely satisfied with the outcome."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience working with Lucy and Gustavo.
Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If there’s anything else you need or if you have any more questions in the future, please feel free to reach out
-Loreto Arzola "
lupita valeriano
June 13, 2025
5
out of
5
rating by lupita valeriano
"5 estrellas para Lucy! Siempre muy atenta con lo que ocupamos."
We responded:
"Muchas gracias por las 5 estrellas! Me alegra saber que Lucy fue de gran ayuda y que estuvo alerta con lo que necesitaban. Estamos aquí para ayudar en lo que necesiten.
- Loreto Arzola State Farm Insurance"
Efrain Garduno
June 13, 2025
5
out of
5
rating by Efrain Garduno
"Exelente servicio, definitivamente los recomiendo ya que son un equipo muy bueno, despejaron todas mis dudas, me explicaron y me dieron la mejor cobertura, son muy amables. Gracias"
We responded:
"Efrain, gracias por tus comentarios. Siempre nos esforzamos por brindar el mejor servicio y me alegra haber resuelto todas las dudas que tenías sobre tu propio seguro. Siempre estamos ofreciendo la mejor cobertura para tu seguro"
Shanik Acevedo
June 11, 2025
5
out of
5
rating by Shanik Acevedo
"Thank you so much Nélida Rojo for helping us get our insurance!! You were so helpful and explained every detail. 100% recommend working with her."
We responded:
"Hi Shanik - Thank you for sharing your experience with Nelida! Her dedication to explaining everything clearly truly sets her apart. We're always here for you whenever you need assistance in the future!
Thank you - Loreto Arzola "
Eli Gonzalez
May 30, 2025
5
out of
5
rating by Eli Gonzalez
"Gaby Gutiérrez helped me sort everything I had requested her to assist me with, excellent service! Explained everything in great detail for me to understand what I need and why I needed it. I definitely recommend her!"
We responded:
"Hi Eli - It's always our goal to provide the best service and ensure our customers feel confident and well-informed about their coverages. I'll be sure to pass this review to Gaby. Thank you - Loreto Arzola"
Mahesh Dasadiya
May 15, 2025
5
out of
5
rating by Mahesh Dasadiya
"I had an very good experience working with the Loreto Arzola office for insurance needs. Himani Gupta goes through the process patiently explaining all the details. Not only that even after policy is sold, She also regularly follows up to make sure customer is happy with the service.I highly recommend the Loreto Arzola office to anyone looking for insurance service."
We responded:
"Mahesh, thank you for taking the time out of your day to leave us a review! We love hearing about how Himani has provided a wonderful insurance experience for you. Our office loves being your good neighbor!
Thank you for your business and we will continue to exceed your expectations.
Your State Farm Agent,
Loreto Arzola"