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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Edward Borek

Edward Borek

November 11, 2024

5  out of  5
rating by Edward Borek
"Lucy was good to work with, she was very professional and answered all my questions. I definitely recommend this State Farm office if you want to switch!"
We responded:
"Thank you for reviewing our State Farm office! We're delighted to hear that our team, especially Lucy, effectively addressed your insurance needs. At Loreto Arzola State Farm, ensuring our clients' satisfaction with personalized and reliable insurance solutions is our primary goal."
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Sanjay sharma

November 9, 2024

5  out of  5
rating by Sanjay sharma
"I was paying about twice the premium with my existing insurance company for my cars and home. I then got a call from Himani Gupta from State Farm who understood all my insurance needs and worked passionately on it with her staff. She offered me exceptionally good rate which reduced my premium to about half. She followed up with me for any questions and concerns also on subsequent days after starting the policies. I would strongly recommend State Farm and Himani Gupta to give it a try."
We responded:
"Sanjay, thank you for feedback! At Loreto Arzola State Farm, we strive to offer complete and reliable insurance coverage to meet your unique needs. Knowing that you are satisfied with Himani going above and beyond to ensure you were heard clearly, motivates us to continue improving and delivering excellence. If there’s ever anything we can assist you with, don’t hesitate to reach out! "
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Blanca Perez

October 29, 2024

5  out of  5
rating by Blanca Perez
"Lucy is great to work with. She’s friendly, and really paid attention to what we needed for our business insurance. We always appreciate her support and highly recommend her for personal and business policies."
We responded:
"Thank you for your awesome review Blanca! We appreciate you taking the time out to share your positive experience with Lucy. Exceptional service for your business insurance is important to you and it's important to us too - we are grateful to hear you are getting the level of support we strive for, and you deserve! Thank you again for your feedback "
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Sumit Garg

October 29, 2024

5  out of  5
rating by Sumit Garg
"I highly recommend Himani Gupta to anyone looking for a knowledgeable and friendly insurance agent who will go the extra mile to provide comprehensive, affordable coverage. Working with her has been an absolute pleasure, and I’m grateful for her expertise and dedication."
We responded:
"Sumit, thank you so much for your kind words! We're glad to know that Himani has been able to provide you with the knowledge and care with your insurance needs. It's wonderful to hear that you feel at peace with your coverage and confident with our service. We're always here to guide you and ensure you have the best possible experience. Thanks again for your trust and support! Loreto Arzola - State Farm Insurance Agent"
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Martha Martinez

October 25, 2024

5  out of  5
rating by Martha Martinez
"Muy agradecida, Ms Lucy contestó todas mis Preguntas y atendió a mis requerimientos. Muchas gracias"
We responded:
"Martha muchas gracias por tu confianza y apoyo a nuestra agencia. Me aseguraré que Lucy lea tu mensaje. Apreciamos mucho tu negocio y preferencia. Por favor de recomendarnos con tus amigos y familiares. Sinceramente, Tu agente Loreto Arzola"
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Martin Torres

October 9, 2024

5  out of  5
rating by Martin Torres
"Grasias lusy portu buen servicio"
We responded:
"Thank you Martin, we appreciate you and your business! - Loreto"
Profile photo of Kellie Fleck

Kellie Fleck

September 5, 2024

5  out of  5
rating by Kellie Fleck
"Lucy was nice and helpful. She explained the benefits of the State Farm credit card through us bank and saved me money. I told my friends about it also. 😊"
We responded:
"Kellie, I am happy you had a great experience with Lucy, and we really appreciate your recommendation! If you ever need anything else, we're here to help! - Loreto Arzola"
Profile photo of Guadalupe Flores

Guadalupe Flores

August 1, 2024

5  out of  5
rating by Guadalupe Flores
"Not only are they helpful with any insurance policy I need, but I go in each month to make a payment and catch up with friends"
We responded:
"Guadalupe, thank you for sharing your experience with us. We appreciate your feedback about our office & it's always a pleasure having you stop by! Your review is greatly appreciated."
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Rich Rominski

July 13, 2024

5  out of  5
rating by Rich Rominski
"Very helpful and competitive pricing"
We responded:
"Rich, thank you for the review. Our team works hard to provide a great insurance experience for everyone who walks through our doors."
Profile photo of Miriam Ponce

Miriam Ponce

June 25, 2024

5  out of  5
rating by Miriam Ponce
"Estoy agradecida con Gustavo y todo el equipo de esta Agencia de State Farm, siempre tuve una atención de primera y Gustavo mostró conocimiento, criterio, ética y profesionalismo así como empatía, espero tengan el reconocimiento que merecen, nuevamente gracias por su excelente atención al cliente."
We responded:
"Buenas tardes Miriam- En esta oficina nos esforzamos para brindarle la mejor experiencia y el mejor servicio para nuestros clientes bajo la guia de nuestro excelente manager Gustavo. Apreciamos su confianza y agradecemos la oportundad de ser su compañia de seguros. "
Profile photo of Nicole Mendez

Nicole Mendez

June 21, 2024

5  out of  5
rating by Nicole Mendez
"Catalina Duque me ayudó por el teléfono. Su profesionalismo y paciencia me ayudó mucho a entender los diferentes precios y coberturas. Estoy muy contenta y satisfecha con su ayuda. Puedo ver la pasión que tiene a la ayuda al cliente. 10/10! Me volveré a atender con ella 👏🏼"
We responded:
"Hola Nicole- Nos complace saber que Catalina le ofreció un excelente servicio y le ayudó a comprender las coberturas de su póliza. La satisfacción de nuestros clientes es muy importante para nosotros. Muchas gracias por su comentario!"
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Aurora A

June 20, 2024

5  out of  5
rating by Aurora A
"Great staff! Very efficient and attentive im helping me find the right policy for me and ny family! 10/10 recommend"
We responded:
"We take great pride in our dedicated team at our agency. We are committed to assisting our customers in the most effective manner. We sincerely appreciate your loyalty and for sharing your experience with us. Thanks Aurora!"
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Eric Pulido

June 20, 2024

5  out of  5
rating by Eric Pulido
"Great service!"
We responded:
"Hi Eric - I will share your positive review with our office. Never hesitate to reach out if you have questions about your policies. "
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lupe rojas

June 19, 2024

5  out of  5
rating by lupe rojas
"Son muy amables y responden inmediatamente. Muchas gracias a Gustavo por sus atenciones."
We responded:
"Gracias Lupe, Gustavo siempre brinda el mejor servicio al cliente. Nos da gusto en saber que esta contenta en esta oficina!"
Profile photo of Jason Velazquez

Jason Velazquez

June 19, 2024

5  out of  5
rating by Jason Velazquez
"Personally, Insurance policies is an abstruse topic. I contacted State Farm to find a lower rate than my previous insurer. Not only did I acquire an amazing rate, I was also able to comprehend my policy thanks to Lucy who was very concise. Thanks again to the Loreto Arzola team."
We responded:
"Hello Jason - We are thrilled we were able to help you save money on your insurance. Lucy is great with helping customers understand their policy coverage. Thank you for trusting us with your insurance needs. "
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RODRIGO LEON RODRIGUEZ RAMIREZ

June 18, 2024

5  out of  5
rating by RODRIGO LEON RODRIGUEZ RAMIREZ
"Very professional service!! Incredibly helpful and highly recommend them. At least I found it very helpful and everything on time."
We responded:
"The Arzola team is deeply committed to ensuring that all of our customers have remarkable experiences. We value your business and thank you for taking the time in leaving us a positive review! "
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Mariza Cerros

June 12, 2024

5  out of  5
rating by Mariza Cerros
"Great service, I love working with Loreto Arzola, he always helps me with any questions about any policies and insurances."
We responded:
"Mariza, thank you for your 5-star review. I really appreciate your business."
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Maria Gonzalez

May 15, 2024

5  out of  5
rating by Maria Gonzalez
"Excelente servicio, me atendieron de una manera profesional y eficiente. Los horarios que tienen son accesibles. contestaron mis llamadas en un corto tiempo y las preguntas que tenía las contestaron con claridad."
We responded:
"Maria le agradezco mucho sus palabras. Tratamos de mantener a el equipo muy capacitado para atender todas sus preguntas y ofrecer un buen servicio. Gracias por su confianza."
Profile photo of Christopher TheCarpenter

Christopher TheCarpenter

April 23, 2024

5  out of  5
rating by Christopher TheCarpenter
"Thank you Lucy, today you were kind and helped me resolve an issue regarding my homeowners insurance, because you helped me I am showing my gratitude by letting your professionalism be recognized. When I was notified about my insurance policy and called the first time the person I spoke to said I must pay my policy in its entirety, well as all of us have felt the financial increases for everything from food to gas, etc.. upon calling the state farm where my agent is (this location here I am leaving the review) Lucy made sure the issue was resolved and I am most grateful for the help Lucy provided me. It is vital to me that if someone helps you and shows compassion, understanding, and kindness I make it a point to show gratitude by leaving a review or an email. It is people like Lucy that keep customers/clients satisfied and ensures the business relationship intact and not going elsewhere to another company. Thank you again Lucy I was very relieved to have your help."
We responded:
"Christopher, Thank you for your fantastic review of your experience with our Loreto Arzola State Farm Insurance Agency! We appreciate your kind words and are thrilled to hear about the exceptional service, patience, and expertise Lucy provided. If you or your family have any further insurance needs, Lucy and the rest of your team will be more than happy to assist you. Thank you once again for choosing our agency and for recognizing Lucy's outstanding contributions."
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Kayla Bazan

April 10, 2024

5  out of  5
rating by Kayla Bazan
"Lucy from State Farm was very helpful and kind. She help me get the best rate for auto and rental insurance."
We responded:
"We are glad that you had a positive experience with Lucy. I appreciate your kind words. We are here to help you at all times. -Loreto Arzola "
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Nando2k0

February 19, 2024

5  out of  5
rating by Nando2k0
"Huge shoutout to Lucy for helping my pops and I get our cars insured! She’s the real deal, got us right quick and easy !! If you ever need insurance with great customer service this is the place to be at ‼️"
We responded:
"Nando thank you for your kind words. We strive to provide a great customer experience all of the time. I am pleased we delivered on our promise! Thank you for your trust in Lucy & the office for your Insurance needs!"
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Pat Genovese

February 17, 2024

5  out of  5
rating by Pat Genovese
"I had such great customer service, the whole office was very professional and knowledgeable. Insurance can be tricky but w loreto and staff and my questions got addressed. Definitely would recommend his agency to my friends and neighbors."
We responded:
"Pat, our goal will always be to leave you with a satisfying experience! Thank you for taking the time to share this. The best compliment my team and I can get is being recommended to others! - Loreto"
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Joe Huey

February 17, 2024

5  out of  5
rating by Joe Huey
"Lucy was great to work with. She made it a very easy process & the rates offered were fantastic!!! She was truly a pleasure!!"
We responded:
"Joe, thank you for giving my team and I the opportunity to serve your insurance needs! You're a top notch customer who deserves the best from us each day! Thank you for sharing this about Lucy. - Loreto"
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Judith Santiago

February 14, 2024

5  out of  5
rating by Judith Santiago
"Muchas gracias son muy hamables atienden bien alas personas y te explican todo con la serita lucy muy hamables"
We responded:
"Gracias Judith Estamos aqui para servir. Me alegro de que mi oficina haya podido ayudarlo. "
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Melissa Simpson

January 22, 2024

5  out of  5
rating by Melissa Simpson
"Loreto Arzola was amazing! I saved $100 per month switching to State Farm from GEICO! My policy is two times better as well now! Loreto was very informative and helpful in making making such great choice and made my day delightful! Thank you so much! Great employee!"
We responded:
"Thank you so much Melissa, for taking the time to share your experience! We're thrilled to hear that we provided you a seamless transition to State Farm and helped you save a significant amount annually. It's always our goal to make the process easy and stress-free for our customers. We appreciate your kind words! We look forward to continuing to be your "good neighbor" for all your insurance needs."