State Farm® Insurance Agent Loreto Arzola

"Thank you Lucy, today you were kind and helped me resolve an issue regarding my homeowners insurance, because you helped me I am showing my gratitude by letting your professionalism be recognized. When I was notified about my insurance policy and called the first time the person I spoke to said I must pay my policy in its entirety, well as all of us have felt the financial increases for everything from food to gas, etc.. upon calling the state farm where my agent is (this location here I am leaving the review) Lucy made sure the issue was resolved and I am most grateful for the help Lucy provided me. It is vital to me that if someone helps you and shows compassion, understanding, and kindness I make it a point to show gratitude by leaving a review or an email. It is people like Lucy that keep customers/clients satisfied and ensures the business relationship intact and not going elsewhere to another company. Thank you again Lucy I was very relieved to have your help."

"Lucy is very helpful and knowledgeable about the products offered by State Farm! I originally came in to make my monthly payment and she took the time to explain the benefits of the State Farm credit card and assisted me with my application. She was able to save me money on the payments I make anyway. Loreto, give her a raise!!!"

"Everyone here are very pleasant to speak to and work with , especially Lucy. Any questions or issues I've had she has been prompt in helping me. I have multiple vehicles and my home insured through here and so far, it's been the lowest I have found. Definitely recommend."

"Just want to take a moment and acknowledge you amazing people of Loreto’s Agency. First, I want to say thanks so much to Jenna for keeping her promise, taking the time out her busy day, with making sure she checked on me regarding my refund check being sent to me via mail. Thank you for going the extra mile and actually remembering to reach out to me to see if I received the check in mail. And always being so polite. Really appreciate it. 🫶🏼 Second, I want to thank Lucy so much; for everything. Since I’ve started a policy with you all, Lucy has been the one to assist me with everything. Making sure she explains things thoroughly and always getting back to me about whatever questions or concerns I’ve had. Very patient, polite, and understanding. Amazing job Lucy! Keep it up! 💪🏼🫶🏼 Lastly, I want to thank Antonia so much for assistance with making sure she relays my msgs (questions or concerns) over to Lucy or management (Gustavo) when Lucy was OOO. Always so nice & polite, thank you! And Gustavo, thank you so much for always stepping in to assist me with whatever I needed whenever Lucy was not available/OOO. You understood everything without me having to overly explain things and made sure you always followed up with me on things as promised. Thank you ALL a BUNCH! Keep up the amazing work! J🫶🏼 L🫶🏼 A🫶🏼 G🫶🏼"

"Loreto, Thank you for having an amazing team. Always on top of their game. Very friendly and hard working people. Especially Gustavo. I also wanted to mention Antonia who I recently became acquainted with. She made sure she wished me a happy birthday this morning as a partner of your firm and as a client. I wish you all great success and for anyone looking for insurance you are definitely looking at the right franchise State farm location. His team is very fast and friendly every time I call. Any businesses that are looking for a partner for insurance this it the right place they will take care of all your employees and residents for sure and they meet all your expectations. Thank you, R.Bailey. 😊"