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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kellie Fleck

Kellie Fleck

September 5, 2024

5  out of  5
rating by Kellie Fleck
"Lucy was nice and helpful. She explained the benefits of the State Farm credit card through us bank and saved me money. I told my friends about it also. 😊"
We responded:
"Kellie, I am happy you had a great experience with Lucy, and we really appreciate your recommendation! If you ever need anything else, we're here to help! - Loreto Arzola"
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Guadalupe Flores

August 1, 2024

5  out of  5
rating by Guadalupe Flores
"Not only are they helpful with any insurance policy I need, but I go in each month to make a payment and catch up with friends"
We responded:
"Guadalupe, thank you for sharing your experience with us. We appreciate your feedback about our office & it's always a pleasure having you stop by! Your review is greatly appreciated."
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Rich Rominski

July 13, 2024

5  out of  5
rating by Rich Rominski
"Very helpful and competitive pricing"
We responded:
"Rich, thank you for the review. Our team works hard to provide a great insurance experience for everyone who walks through our doors."
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Miriam Ponce

June 25, 2024

5  out of  5
rating by Miriam Ponce
"Estoy agradecida con Gustavo y todo el equipo de esta Agencia de State Farm, siempre tuve una atención de primera y Gustavo mostró conocimiento, criterio, ética y profesionalismo así como empatía, espero tengan el reconocimiento que merecen, nuevamente gracias por su excelente atención al cliente."
We responded:
"Buenas tardes Miriam- En esta oficina nos esforzamos para brindarle la mejor experiencia y el mejor servicio para nuestros clientes bajo la guia de nuestro excelente manager Gustavo. Apreciamos su confianza y agradecemos la oportundad de ser su compañia de seguros. "
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Nicole Mendez

June 21, 2024

5  out of  5
rating by Nicole Mendez
"Catalina Duque me ayudó por el teléfono. Su profesionalismo y paciencia me ayudó mucho a entender los diferentes precios y coberturas. Estoy muy contenta y satisfecha con su ayuda. Puedo ver la pasión que tiene a la ayuda al cliente. 10/10! Me volveré a atender con ella 👏🏼"
We responded:
"Hola Nicole- Nos complace saber que Catalina le ofreció un excelente servicio y le ayudó a comprender las coberturas de su póliza. La satisfacción de nuestros clientes es muy importante para nosotros. Muchas gracias por su comentario!"
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Aurora A

June 20, 2024

5  out of  5
rating by Aurora A
"Great staff! Very efficient and attentive im helping me find the right policy for me and ny family! 10/10 recommend"
We responded:
"We take great pride in our dedicated team at our agency. We are committed to assisting our customers in the most effective manner. We sincerely appreciate your loyalty and for sharing your experience with us. Thanks Aurora!"
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Eric Pulido

June 20, 2024

5  out of  5
rating by Eric Pulido
"Great service!"
We responded:
"Hi Eric - I will share your positive review with our office. Never hesitate to reach out if you have questions about your policies. "
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lupe rojas

June 19, 2024

5  out of  5
rating by lupe rojas
"Son muy amables y responden inmediatamente. Muchas gracias a Gustavo por sus atenciones."
We responded:
"Gracias Lupe, Gustavo siempre brinda el mejor servicio al cliente. Nos da gusto en saber que esta contenta en esta oficina!"
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Jason Velazquez

June 19, 2024

5  out of  5
rating by Jason Velazquez
"Personally, Insurance policies is an abstruse topic. I contacted State Farm to find a lower rate than my previous insurer. Not only did I acquire an amazing rate, I was also able to comprehend my policy thanks to Lucy who was very concise. Thanks again to the Loreto Arzola team."
We responded:
"Hello Jason - We are thrilled we were able to help you save money on your insurance. Lucy is great with helping customers understand their policy coverage. Thank you for trusting us with your insurance needs. "
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RODRIGO LEON RODRIGUEZ RAMIREZ

June 18, 2024

5  out of  5
rating by RODRIGO LEON RODRIGUEZ RAMIREZ
"Very professional service!! Incredibly helpful and highly recommend them. At least I found it very helpful and everything on time."
We responded:
"The Arzola team is deeply committed to ensuring that all of our customers have remarkable experiences. We value your business and thank you for taking the time in leaving us a positive review! "
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Mariza Cerros

June 12, 2024

5  out of  5
rating by Mariza Cerros
"Great service, I love working with Loreto Arzola, he always helps me with any questions about any policies and insurances."
We responded:
"Mariza, thank you for your 5-star review. I really appreciate your business."
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Maria Gonzalez

May 15, 2024

5  out of  5
rating by Maria Gonzalez
"Excelente servicio, me atendieron de una manera profesional y eficiente. Los horarios que tienen son accesibles. contestaron mis llamadas en un corto tiempo y las preguntas que tenía las contestaron con claridad."
We responded:
"Maria le agradezco mucho sus palabras. Tratamos de mantener a el equipo muy capacitado para atender todas sus preguntas y ofrecer un buen servicio. Gracias por su confianza."
Profile photo of Christopher TheCarpenter

Christopher TheCarpenter

April 23, 2024

5  out of  5
rating by Christopher TheCarpenter
"Thank you Lucy, today you were kind and helped me resolve an issue regarding my homeowners insurance, because you helped me I am showing my gratitude by letting your professionalism be recognized. When I was notified about my insurance policy and called the first time the person I spoke to said I must pay my policy in its entirety, well as all of us have felt the financial increases for everything from food to gas, etc.. upon calling the state farm where my agent is (this location here I am leaving the review) Lucy made sure the issue was resolved and I am most grateful for the help Lucy provided me. It is vital to me that if someone helps you and shows compassion, understanding, and kindness I make it a point to show gratitude by leaving a review or an email. It is people like Lucy that keep customers/clients satisfied and ensures the business relationship intact and not going elsewhere to another company. Thank you again Lucy I was very relieved to have your help."
We responded:
"Christopher, Thank you for your fantastic review of your experience with our Loreto Arzola State Farm Insurance Agency! We appreciate your kind words and are thrilled to hear about the exceptional service, patience, and expertise Lucy provided. If you or your family have any further insurance needs, Lucy and the rest of your team will be more than happy to assist you. Thank you once again for choosing our agency and for recognizing Lucy's outstanding contributions."
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Kayla Bazan

April 10, 2024

5  out of  5
rating by Kayla Bazan
"Lucy from State Farm was very helpful and kind. She help me get the best rate for auto and rental insurance."
We responded:
"We are glad that you had a positive experience with Lucy. I appreciate your kind words. We are here to help you at all times. -Loreto Arzola "
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Nando2k0

February 19, 2024

5  out of  5
rating by Nando2k0
"Huge shoutout to Lucy for helping my pops and I get our cars insured! She’s the real deal, got us right quick and easy !! If you ever need insurance with great customer service this is the place to be at ‼️"
We responded:
"Nando thank you for your kind words. We strive to provide a great customer experience all of the time. I am pleased we delivered on our promise! Thank you for your trust in Lucy & the office for your Insurance needs!"
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Pat Genovese

February 17, 2024

5  out of  5
rating by Pat Genovese
"I had such great customer service, the whole office was very professional and knowledgeable. Insurance can be tricky but w loreto and staff and my questions got addressed. Definitely would recommend his agency to my friends and neighbors."
We responded:
"Pat, our goal will always be to leave you with a satisfying experience! Thank you for taking the time to share this. The best compliment my team and I can get is being recommended to others! - Loreto"
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Joe Huey

February 17, 2024

5  out of  5
rating by Joe Huey
"Lucy was great to work with. She made it a very easy process & the rates offered were fantastic!!! She was truly a pleasure!!"
We responded:
"Joe, thank you for giving my team and I the opportunity to serve your insurance needs! You're a top notch customer who deserves the best from us each day! Thank you for sharing this about Lucy. - Loreto"
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Judith Santiago

February 14, 2024

5  out of  5
rating by Judith Santiago
"Muchas gracias son muy hamables atienden bien alas personas y te explican todo con la serita lucy muy hamables"
We responded:
"Gracias Judith Estamos aqui para servir. Me alegro de que mi oficina haya podido ayudarlo. "
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Melissa Simpson

January 22, 2024

5  out of  5
rating by Melissa Simpson
"Loreto Arzola was amazing! I saved $100 per month switching to State Farm from GEICO! My policy is two times better as well now! Loreto was very informative and helpful in making making such great choice and made my day delightful! Thank you so much! Great employee!"
We responded:
"Thank you so much Melissa, for taking the time to share your experience! We're thrilled to hear that we provided you a seamless transition to State Farm and helped you save a significant amount annually. It's always our goal to make the process easy and stress-free for our customers. We appreciate your kind words! We look forward to continuing to be your "good neighbor" for all your insurance needs."
Profile photo of Blanca Del

Blanca Del

January 19, 2024

5  out of  5
rating by Blanca Del
"Lucy is very helpful and knowledgeable about the products offered by State Farm! I originally came in to make my monthly payment and she took the time to explain the benefits of the State Farm credit card and assisted me with my application. She was able to save me money on the payments I make anyway. Loreto, give her a raise!!!"
We responded:
"Blanca thank you for this review. I am happy to hear you are happy with the service provided by Lucy. We will continue to strive and hope to do the same for your family and friends. Let them know about what we do please so we can help them with their insurance needs too. Lucy is fantastic! Your State Farm agent, Loreto"
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Brenda Gonzalez

January 16, 2024

5  out of  5
rating by Brenda Gonzalez
"Everyone here are very pleasant to speak to and work with , especially Lucy. Any questions or issues I've had she has been prompt in helping me. I have multiple vehicles and my home insured through here and so far, it's been the lowest I have found. Definitely recommend."
We responded:
"Brenda, thank you for your review and appreciation to Lucy's service. I am happy to hear we could help you protect your Home and Auto. Please tell your Friends and Family about our service provided. Thank you. Agent, Loreto Arzola "
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Caleb Smith

January 15, 2024

5  out of  5
rating by Caleb Smith
"I recently started a policy with State Farm and working with Lucy made this a seamless, quick, and worry free transition. Lucy was efficient, knowledgeable and responsive. Additionally, kept to her word and followed up as she said she would. Definitely recommend!!"
We responded:
"Caleb, thank you so much for sharing your wonderful experience with Lucy and our State Farm team. We're thrilled to hear about the excellent customer service you received, and we truly appreciate having you as a valued customer."
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Elizabeth Cruz

January 10, 2024

5  out of  5
rating by Elizabeth Cruz
"Great service and affordable prices!"
We responded:
"Elizabeth, thank you for the positive review! It makes us incredibly happy to know that we were able to help you with your auto insurance policy. Feel free to reach out if you ever need anything!"
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John Ardelean

November 29, 2023

5  out of  5
rating by John Ardelean
"Antonia is attentive and helpful!"
We responded:
"John, thank you so much for taking the time to leave us a review! We really appreciate it!"
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Cathy T

November 8, 2023

5  out of  5
rating by Cathy T
"Jenni was very helpful, professional and answered all my questions."
We responded:
"Cathy, we thank you for the amazing review. Jenni is a wonderful member of our team, we value you and the chance to help you with your insurance needs. Thank you for joining our State Farm family!"