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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rich Rominski

July 13, 2024

5  out of  5 rating by Rich Rominski
"Very helpful and competitive pricing"
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Miriam Ponce

June 25, 2024

5  out of  5 rating by Miriam Ponce
"Estoy agradecida con Gustavo y todo el equipo de esta Agencia de State Farm, siempre tuve una atención de primera y Gustavo mostró conocimiento, criterio, ética y profesionalismo así como empatía, espero tengan el reconocimiento que merecen, nuevamente gracias por su excelente atención al cliente."
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Nicole Herrera

June 21, 2024

5  out of  5 rating by Nicole Herrera
"Catalina Duque me ayudó por el teléfono. Su profesionalismo y paciencia me ayudó mucho a entender los diferentes precios y coberturas. Estoy muy contenta y satisfecha con su ayuda. Puedo ver la pasión que tiene a la ayuda al cliente. 10/10! Me volveré a atender con ella 👏🏼"
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Aurora A

June 20, 2024

5  out of  5 rating by Aurora A
"Great staff! Very efficient and attentive im helping me find the right policy for me and ny family! 10/10 recommend"
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Eric Pulido

June 20, 2024

5  out of  5 rating by Eric Pulido
"Great service!"
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lupe rojas

June 19, 2024

5  out of  5 rating by lupe rojas
"Son muy amables y responden inmediatamente. Muchas gracias a Gustavo por sus atenciones."
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Jason Velazquez

June 19, 2024

5  out of  5 rating by Jason Velazquez
"Personally, Insurance policies is an abstruse topic. I contacted State Farm to find a lower rate than my previous insurer. Not only did I acquire an amazing rate, I was also able to comprehend my policy thanks to Lucy who was very concise. Thanks again to the Loreto Arzola team."
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RODRIGO LEON RODRIGUEZ RAMIREZ

June 18, 2024

5  out of  5 rating by RODRIGO LEON RODRIGUEZ RAMIREZ
"Very professional service!! Incredibly helpful and highly recommend them. At least I found it very helpful and everything on time."
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Mariza Cerros

June 12, 2024

5  out of  5 rating by Mariza Cerros
"Great service, I love working with Loreto Arzola, he always helps me with any questions about any policies and insurances."
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Maria Gonzalez

May 15, 2024

5  out of  5 rating by Maria Gonzalez
"Excelente servicio, me atendieron de una manera profesional y eficiente. Los horarios que tienen son accesibles. contestaron mis llamadas en un corto tiempo y las preguntas que tenía las contestaron con claridad."
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Christopher TheCarpenter

April 23, 2024

5  out of  5 rating by Christopher TheCarpenter
"Thank you Lucy, today you were kind and helped me resolve an issue regarding my homeowners insurance, because you helped me I am showing my gratitude by letting your professionalism be recognized. When I was notified about my insurance policy and called the first time the person I spoke to said I must pay my policy in its entirety, well as all of us have felt the financial increases for everything from food to gas, etc.. upon calling the state farm where my agent is (this location here I am leaving the review) Lucy made sure the issue was resolved and I am most grateful for the help Lucy provided me. It is vital to me that if someone helps you and shows compassion, understanding, and kindness I make it a point to show gratitude by leaving a review or an email. It is people like Lucy that keep customers/clients satisfied and ensures the business relationship intact and not going elsewhere to another company. Thank you again Lucy I was very relieved to have your help."
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Kayla Bazan

April 10, 2024

5  out of  5 rating by Kayla Bazan
"Lucy from State Farm was very helpful and kind. She help me get the best rate for auto and rental insurance."
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Nando2k0

February 19, 2024

5  out of  5 rating by Nando2k0
"Huge shoutout to Lucy for helping my pops and I get our cars insured! She’s the real deal, got us right quick and easy !! If you ever need insurance with great customer service this is the place to be at ‼️"
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Pat Genovese

February 17, 2024

5  out of  5 rating by Pat Genovese
"I had such great customer service, the whole office was very professional and knowledgeable. Insurance can be tricky but w loreto and staff and my questions got addressed. Definitely would recommend his agency to my friends and neighbors."
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Joe Huey

February 17, 2024

5  out of  5 rating by Joe Huey
"Lucy was great to work with. She made it a very easy process & the rates offered were fantastic!!! She was truly a pleasure!!"
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Judith Santiago

February 14, 2024

5  out of  5 rating by Judith Santiago
"Muchas gracias son muy hamables atienden bien alas personas y te explican todo con la serita lucy muy hamables"
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Melissa Simpson

January 22, 2024

5  out of  5 rating by Melissa Simpson
"Loreto Arzola was amazing! I saved $100 per month switching to State Farm from GEICO! My policy is two times better as well now! Loreto was very informative and helpful in making making such great choice and made my day delightful! Thank you so much! Great employee!"
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Blanca Del

January 19, 2024

5  out of  5 rating by Blanca Del
"Lucy is very helpful and knowledgeable about the products offered by State Farm! I originally came in to make my monthly payment and she took the time to explain the benefits of the State Farm credit card and assisted me with my application. She was able to save me money on the payments I make anyway. Loreto, give her a raise!!!"
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Brenda Gonzalez

January 16, 2024

5  out of  5 rating by Brenda Gonzalez
"Everyone here are very pleasant to speak to and work with , especially Lucy. Any questions or issues I've had she has been prompt in helping me. I have multiple vehicles and my home insured through here and so far, it's been the lowest I have found. Definitely recommend."
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Caleb Smith

January 15, 2024

5  out of  5 rating by Caleb Smith
"I recently started a policy with State Farm and working with Lucy made this a seamless, quick, and worry free transition. Lucy was efficient, knowledgeable and responsive. Additionally, kept to her word and followed up as she said she would. Definitely recommend!!"
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Elizabeth Cruz

January 10, 2024

5  out of  5 rating by Elizabeth Cruz
"Great service and affordable prices!"
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John Ardelean

November 29, 2023

5  out of  5 rating by John Ardelean
"Antonia is attentive and helpful!"
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Cathy T

November 8, 2023

5  out of  5 rating by Cathy T
"Jenni was very helpful, professional and answered all my questions."
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Marie Bass

November 4, 2023

5  out of  5 rating by Marie Bass
". Accommodating and informative, and willing to make my requested changes on the spot. Great customer service and make the time for my questions and concerns . Never waiting for a call back , very time efficient. I'm very happy with this branch of State Farm."
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Takala Thomas

October 31, 2023

5  out of  5 rating by Takala Thomas
"Just want to take a moment and acknowledge you amazing people of Loreto’s Agency. First, I want to say thanks so much to Jenna for keeping her promise, taking the time out her busy day, with making sure she checked on me regarding my refund check being sent to me via mail. Thank you for going the extra mile and actually remembering to reach out to me to see if I received the check in mail. And always being so polite. Really appreciate it. 🫶🏼 Second, I want to thank Lucy so much; for everything. Since I’ve started a policy with you all, Lucy has been the one to assist me with everything. Making sure she explains things thoroughly and always getting back to me about whatever questions or concerns I’ve had. Very patient, polite, and understanding. Amazing job Lucy! Keep it up! 💪🏼🫶🏼 Lastly, I want to thank Antonia so much for assistance with making sure she relays my msgs (questions or concerns) over to Lucy or management (Gustavo) when Lucy was OOO. Always so nice & polite, thank you! And Gustavo, thank you so much for always stepping in to assist me with whatever I needed whenever Lucy was not available/OOO. You understood everything without me having to overly explain things and made sure you always followed up with me on things as promised. Thank you ALL a BUNCH! Keep up the amazing work! J🫶🏼 L🫶🏼 A🫶🏼 G🫶🏼"